Airline Insurance & Risk Management

Aviation is one of the most high-profile industries in the world and is both highly regulated and commercially competitive. The landscape and risk environment is constantly evolving and new risks and exposures are emerging daily.

Businesses operating in this industry face some unique challenges. Volatility in the geopolitical and economic environment continues to make day-to-day operations more difficult, as do rising costs, primarily related to fuel and labour. Rapid advances in technology mean higher value repair costs and claims, as well as increasing the threat of cyber-attacks and data breaches.

To overcome these challenges, you need to protect your business properly. This means using a broker that understands your industry, and has the expertise and experience to ensure that you have the right insurance in place to protect your current and future business activities.

JLT have a highly specialist and experienced group of insurance practitioners. With clients throughout the world and roots dating back over 30 years, we are experts in the broking and servicing of aerospace and aviation insurance.


We would support you throughout your day-to-day operations, providing you with the necessary resources, advice and guidance to ensure your business receives the most competitive advantage and best level of protection.

Our airlines team is made up of some of the most experienced practitioners in the market, combining the most technically able with the most effective transactional brokers. We work daily with insurance and reinsurance markets around the world and have a wealth of experience when it comes to the design and management of aerospace and aviation insurance programmes.

Our market position, aviation industry knowledge and specific insight into how airlines and aircraft leasing companies operate, places us in a strong and informed position to deliver the appropriate aerospace insurance solutions for you.

We can ensure that your policy coverage meets your operational needs and changing exposures.

Our global airline expertise includes: major airlines, national / flag carriers, ultra / low cost carriers, regional operators, banks finance and leasing companies, business class airlines, multi-airline groups, cargo operators, charter and start-up airlines.

Our airlines team would provide you with a comprehensive service in connection with the placement and on-going management of your insurance programme, including expert support in the key areas of claims handling, contractual review and airline risk management.

Key Stats

Airline clients in over 90 countries
260+ leading aviation experts
300+ airline clients around the world
Handled some of the largest and most complex airline claims


  • As one of the world’s leading airline insurance brokers our position and leverage in the insurance market will allow us to consistently deliver the best results and competitive advantage for your operation
  • Our dedicated team of airline specialists have a wealth of experience and credibility in the aviation market place, so you know you’re always dealing with an expert
  • The way in which we manage your account is at the core of everything we do. What works for another client may not work for you – therefore, we listen to you and adapt our service to your individual needs
  • We pride ourselves on being accessible and flexible. We know this is crucial to your business and so we are available whenever you need us. Not just between the standard 9 to 5
  • We do not outsource key functions to third parties. JLT believe that having experienced individuals within each account management team improves service times and helps ensure we help our clients meet their commercial deadlines
  • We are experts in handling airline claims of all sizes and complexity. We maintain an enviable reputation for claims service delivery within the London and wider global market; we truly understand that the real test of any insurance programme is how your policy reacts to a claim
  • We are market innovators and can provide additional and non-traditional insurance solutions to cover evolving and emerging risk exposures as well as access to bespoke proprietary tools and applications.

Case Studies


Managing a major loss

Our airline client suffered a major total loss when one of their aircraft crashed mid-flight into the Atlantic Ocean, killing 216 passengers and 12 crew. Following news of the loss, we established a rapid response team involving our most senior and experienced professionals to fly out to the client to manage the process and provide emergency assistance.

We immediately notified the lead underwriter and each of the participating markets, instructing them to prepare for an urgent hull settlement in respect of the aircraft value. Despite the fact that the aircraft had not yet been located, we successfully negotiated with underwriters that no 50/50 or 30 day disappearance clauses would be applicable. Additionally we negotiated with underwriters to establish an urgent monetary fund to help the victims' families.

The result was that we were able to collect and pay the substantial hull claim settlement to the airline within just five working days of the disaster. We received a written letter of commendation from the airline for with the professional way in which we handled this tragic and technically complex loss.


Helping to reduce costs

We brought 12 individual European airlines together and designed a new group insurance placement. The target was to achieve highly competitive premiums for each airline, along with broader levels of coverage levels and a number of other additional benefits.

Following strategy discussions between the airlines we developed an innovative and comprehensive programme. Recognising that premium levels under traditional insurance group placements can be directly impacted in the event of a member suffering a major loss, we designed and implemented a new method to prevent such negative impact.

We also designed a unique major loss formula to manage the programme, while enhancing the overall level of coverage to provide additional protection for each of the carriers at no extra cost. The result was an outstanding success which resulted in a huge cost reduction for each member on their previous individual aviation insurance spending.


An airline company might typically look to buy the following cover:

Covers all risks of physical loss or damage to aircraft while on the ground and inflight (excluding war related perils)

Covers all risks of loss or damage to aircraft engines, parts or equipment owned by the insured or for which they are responsible whilst held as spares

Covers the insured’s legal liability for bodily injury or property damage suffered by third parties (including passengers, baggage and cargo) which is caused by an occurrence and arises out of their operation

Covers loss of or damage to aircraft against acts of war, terrorism and malicious damage that are typically excluded from a hull all risks policy

Covers excess third party war and allied perils liability above the level of primary cover available within the main liability policy

A policy to indemnify the airline against the amount of deductible applied on the hull or spares all risks policies

Contingent insurance covers the lessor/ financial institution whilst an asset is on lease to or operated by others. It provides protection should the operator’s policy fail to respond. A contingent policy can be adapted to include a number of additional coverages including, possessed aircraft hull and liability, general third party liability, technical records, repossession expenses and hull total loss only

With aerospace and aviation being one of the most dynamic and high-profile industries in the world, traditional risk areas are evolving and new risk exposures are emerging rapidly. In response, there are now many additional and non-traditional insurance solutions available.

We have developed a number of creative solutions and have a proven track record for innovation. Below are just some of the additional insurance solutions that we can offer you:

We can provide airlines with a bespoke cyber insurance solution named Data & Reliance on Technology (DART). Policies can be written on a modular basis meaning that cover can be tailored to specific elements of our client’s cyber risk requirements and exposure

We can provide airlines with an insurance solution to manage the financial risk of EC261 on their operations

Provides financial protection against large ‘shock’ events that lead to substantial business interruption losses in aviation

An innovative insurance product designed to allow aircraft lessors to mitigate and manage their lessee credit exposure under long term leasing contracts with their customers

FlightProtect is our D&O insurance product which responds to the risks inherent to the aerospace sector. It provides financial protection for directors and officers when defending claims relating to actual or alleged wrongful conduct whilst acting on behalf of a company. Cover can be extended to include managers, non-executive directors, the company itself and, in the case of aerospace companies, pilots and other employees

Personal accident insurance covers accidental death and disability benefits for crew, passengers, ground personnel or any insured person in the aviation industry

Provides a fixed sum should the pilot’s licence be suspended following illness or accident occurring during the policy period

Covers against the loss of income that is the result of being unable to operate due to an unexpected interruption

Provides financial protection to the insured in the event that an employee sustains job-related injuries during the course of employment

Provides financial protection to the Insured in respect of assets exposed to defined political force majeure events such as war, acts of terrorism, civil disturbances, and other forms of political violence

Guarantees the value of an asset at the end of its lease or after a set amount of time

An insurance policy to protect a buyer against the financial risk of losing a legal case. Covers paying the third party legal costs (plus own disbursements)

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