Insight and Carrier Management (ICM)

ICM is a global team and since 2016 the ICM capabilities have been replicated across Australia, Asia, UK, US, MENA, Canada and Latin America through the ‘fast track’ model with the UK as the ‘centre of excellence’.

Inisght and Carrier management on page top 2Today the Insight & Carrier Management team enables our Carrier Clients to make informed decisions through the strategic and tactical insights we provide. We arm our carrier clients with the knowledge and process to evaluate emerging risks, adapt to current industry challenges and seize emerging opportunities

With representation in each of the 7 JLT Regions, Australia, Asia, Canada, Latin America, MENA, UK & US with London acting as a Centre of Expertise and fast-tracking revenue development, reducing cost and sharing knowledge and resource across the network. The team enjoys considerable support from Mumbai Knowledge Services to support this fast track strategy.

Not only do we help our carrier clients challenge behavioural change, but our ICM team will continue to engage and guide carriers with practical day to day support.

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INSIGHT TEAM

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We are acutely aware that insurers are competing in an increasingly difficult market. Staying relevant, generating profit, managing distribution, innovating products and evaluating emerging opportunities is a continuous challenge. JLT Specialty’s Insight team can help! In 2018 JLT Group placed over USD 11 billion of insurance, reinsurance and employee benefits premium across its global network. With access to this placement data and a constantly evolving range of other independent data sources we are ideally positioned to help you. click here to find out how we can suport you.

WHAT WE DO

INSIGHT
Our aim is to provide our carrier clients with comprehensive, cogent and conclusive insight to enable informed decisions to be made in support of their strategic business objectives.

CARRIER MANAGEMENT

Our aim is to provide our carrier clients with tactical insights, planning and performance reviews to help them better understand their business with JLT and thus bring their best to our end insureds.

DATA ANALYTICS AND DESIGN
Our aim is to ensure our carrier clients receive cutting edge data analytics, design and research.

GOVERNANCE
Our aim is to manage a strong governance and oversight framework which produces fair and reasonable outcomes for both JLTS end insureds and our carrier clients.

FACILITIES
Our aim is to provide our facility clients with visibility of all facility opportunities across JLT Specialty. Our provision of in depth analysis and “pre/post bind” trading statistics on bespoke portfolio solutions allows our facility partners to maximise their offering to our end insured.

Key Stats

8 Carrier Management Specialists
4 insight strategy consultants
8 Research Specialists in Mumbai 
4 Facilities Specialists

WHY JLT

We believe Insight & Carrier Management (ICM) to be a differentiated model, a view shared by our carrier clients, through:

  • Client proximity via JLTS Businesses helping to understand client needs and match them to insurers risk appetite
  • Using trusted insight approaches which highlight performance and operational changes needed to improve insurers offering
  • Servicing the Carrier as a client.

ICM is a global team and since 2016 the ICM capabilities have been replicated across Australia, Asia, UK, US, MENA, Canada and Latin America through the ‘fast track’ model with the UK as the ‘centre of excellence’.

Previously named ‘Portfolio Management’, the strategy and model has developed from where it started in 2013 to become a market leading proposition based on insight led consulting. The success of ICM over the last 5 years has been the underlying mantra to work at the appetite and pace of the JLT specialty businesses, with the aim to support them and their end insured clients.

Where we are

The Global ICM team represents over 40 dedicated team members across JLT Specialty globally.

Insight and Carrier Management Where we are located

Our aim is to bring our Global Carriers the best of ICM across the globe through our unique approach of ‘Global coordination, Local application’ which means regional service delivery is driven by local teams with regional expertise, with the Global team supporting & coordinating for best in class delivery globally.