JLT recognises both an opportunity and a social responsibility to minimise our environmental impact wherever we can do so in a commercially sustainable way.
Energy & Water Consumption
The award-winning St Botolph Building, JLT’s largest premises and Group headquarters, is our flagship for environmental responsibility, rated Very Good under the BREEAM standard. Notable features include energy-saving lifts and escalators, 25kW rooftop solar modules, low energy lighting with proximity detection, zero-to-landfill waste management, cycle commuter facilities, and electric vehicle recharging points.
Energy Saving Opportunities Scheme (ESOS)
Since 2015, JLT has acted in compliance with the Energy Saving Opportunities Scheme, a government scheme which requires large undertakings (and their corporate groups) within the UK to undertake mandatory energy audits. ESOS is the UK Government’s approach to implementing Article 8 of The European Union (EU) Energy Efficiency Directive (2012/27/EU).
The scheme will be operated in compliance periods of 4 years with Phase 1 covering 2011-2015. JLT has embraced this legislation and took this as an opportunity to further understand where it can make and implement energy saving opportunities. There were a number of ways to be compliant with ESOS and JLT chose to ensure compliance through ESOS audits at a sample of properties. The properties which benefited from audits were the St Botolph Building and offices in Leatherhead and Orpington.
A sample of JLT’s buildings were audited with a view that the recommendations found could be rolled out across all of the properties to realise greater energy reductions. The opportunities for reducing energy covered all aspects of the buildings including lighting, heating, building controls, staff engagement and extended check metering – some of them recurring across all of the 3 sites audited. One of the key recommendations that will be realised is the improved energy reporting and energy engagement strategies.
Whilst ESOS is UK legislation, the data obtained through ESOS will be used as a basis for implementing a global energy monitoring and targeting programme. The recommendations found will be implemented in the UK offices initially, but the programme will include sharing ideas and said recommendations on a global level. The on-going reporting that is in place will then allow for the tracking of any energy reductions covering electricity, gas, water and waste.
Where appropriate we will reduce our usage of any mode of travel with teleconferencing and we continue to invest in our teleconferencing infrastructure to reduce both the costs and the GHG impact of business travel, on a per capita measure. We now use around 80 teleconferencing suites installed in our premises, adding further locations according to need. We continue to invest in online collaboration platforms, to share knowledge and collaborate more efficiently across all markets, ensuring that our expertise is available to service clients with the most efficient use of air travel. Colleagues seeking expertise and solutions for clients make new links daily across borders via our Chatter platform, for example.
We also monitor air travel usage retrospectively as part of our statutory GHG reporting responsibilities. In 2016, our Group Finance Director commissioned a project to deliver a Group wide view of our airline usage, to enable active management of our air travel usage across the world. We have chosen to remediate wherever possible rather than offset. The CR Steering Group reviews this position on a regular basis.
We see robust evidence of growing uptake across our teleconferencing estate of more than 80 fully-equipped conference rooms across the world. In 2017 the Group has run a review of suppliers in this area to enhance our provision of remote conferencing solutions to colleagues worldwide.
We recognise both a cost benefit and an environmental benefit in limiting our consumption of paper, and seek to manage our consumption of paper with the environment in mind. To that end we uphold the following principles:
- To use recycled paper for office purposes. This is adopted within the UK and many non-UK offices.
- To set laser printer defaults to two-sided printing. Adopted in JLT Group IT policy, this requirement is reducing paper consumption and waste.
- Circulate documents (eg meeting agenda and papers) in a format that avoids the need for printing.
Our colleagues in JLT businesses around the world from Canada to Australia regularly take part in a range of measures to reduce paper consumption. These have included examples such as building a preference for digital record keeping into our Quality Management Standards (Colombia Retail) to a ‘Think Before You Print’ awareness campaign (Employee Benefits UK) to switching to 50% locally recycled paper (Australia). Meanwhile the Group Secretariat has invested in software that enables JLT to issue committee papers electronically for all the major UK businesses in the Group, saving on paper as well as reducing overheads associated with distribution.
We actively promote recycling, including encouraging the removal of general waste bins and the provision of sorting bins and facilities in our offices. This initiative has been particularly successful in our London headquarters and on our Mumbai campus, which between them represent more than 30% of the group’s employees.
We promote the use of recycled or partially recycled products in our procurement, as well as seeking to recycle packaging and other waste materials from our offices. The Corporation of London’s Clean City Awards scheme has awarded our London headquarters, The St Botolph Building, a Gold rating for its zero-to-landfill approach to waste management.
Our Group procurement team assesses suppliers for a range of potential supply chain risks, including their level of compliance with a number of ethical, environmental and legal standards at the time of appointment. In 2015 the procurement team ran an exercise to refresh this assessment process to reflect the most recent policies and standards set by the Group. In 2016, we began to roll out our Supplier Relationship Management process, beginning with all our most material supplier contracts with the intention of putting in place a process that will assess supply chain risk on a regular and on-going basis, not only at the time of contracting or renewal.
Whereas in the UK, adaptation to climate change is most often a question of managing and mitigating flood risks, our clients around the world are exposed to a wide range of risks relating to climate change – whether it be a Food & Agri client whose crop is destroyed in a hailstorm, to a Public Sector client whose duty it is to lead its local community safely and to safety, in anticipation of extreme, random events such as bush-fires or floods. JLT brings expertise together from a range of disciplines to support the specific needs of each client in adapting to climate change, managing and mitigating its risks – for example, supporting the Local Government Association of South Australia with the delivery of a Climate Adaptation program including modules for preparing for and responding to a disaster, and for community resilience during an event and in the recovery phase.