The JLT International Network offers our multinational clients risk management and employee benefit solutions in over 135 countries, providing a global reach.
Our Network is comprised of majority-owned and associate operations in all of the world's key economies, supplemented by non-owned partner operations. The Network also offers a global distribution channel for JLT's Reinsurance, Specialty and Employee Benefits activities.
All brokers in the Network are carefully selected for their specialist knowledge, local market reputation and quality of service. We expect them to have the capability not only to service JLT’s multinational clients to the highest standards, but to compete for and win the largest accounts in their own territories in collaboration with JLT’s Reinsurance, Specialty and Employee Benefits teams.
Service standards are codified through our Global Service Standards Guide, a set of clear operating procedures designed to ensure that each client, regardless of their size, consistently receives the highest level of care and attention. Each member of our Network is also required to adhere to JLT's Code of Ethical Conduct.
A further area of differentiation is JLT’s Global Service Team hubs, multi-lingual groups that provide clients with a single point of contact, managing their global programmes via the JLT International Network. These specialty teams are used as a centre of excellence, delivering advice to clients and colleagues globally on insurance market practices, regulation and the compliance of global insurance programmes in a fast-changing and challenging environment.
Overall responsibility for the Network sits with the JLT International Network Management Team, whose role is to ensure common service standards through the sharing of expertise and best practices across the Network, whilst offering a clear channel through which to escalate and resolve issues with speed and efficiency.
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This information is an extract from our Annual Report and Accounts - to read more, please click here.
The JLT International Network includes brokers whom the JLT Group has no ownership interest. These brokers are therefore neither subsidiaries nor associate companies of the JLT Group. Unless otherwise agreed in writing, these independent brokers take sole responsibility for the services they provide through the JLT International Network.
Click here to read our Code of Ethical Conduct